Privacy

Introduction

Goath Bet collects and processes personal data in connection with its gambling services and website. This Privacy Policy explains what information we collect, why we collect it, how it is used and with whom it is shared, and the rights you have to access and control your information.

Data Controller and Contact

Goath Bet acts as the data controller for Personal Data processed in relation to our services. If you have questions about this policy or wish to exercise your rights, contact us at [email protected]. We may appoint a Data Protection Officer; inquiries should be directed to the same address.

What information we collect

Personal Data: name, date of birth, country of residence, postal address, email address, telephone number, government-issued identification documents, and any other information you provide in relation to your account or transactions.
Usage Data: IP address, device identifiers, browser type and version, language, pages visited, time stamps, and navigation paths on our site or app.
Financial Information: payment method details necessary to process deposits and withdrawals, account balance, transaction history.
Marketing and Preference Data: consent preferences, communication preferences, and survey responses.
Other Data: any information you voluntarily provide in communications with our support team or through account settings.

How we collect your data

We collect data through: account registration and use of our services; communications with our support team; cookies and tracking technologies; participation in promotions and campaigns; and information from third-party processors and payment partners as necessary to provide services.

How we use your data

To create, operate and manage your account and to provide our services.
To verify your identity and comply with Know Your Customer and anti-money-laundering obligations.
To process deposits and withdrawals and to manage payments with payment processors.
To maintain security, prevent fraud and resolve disputes.
To communicate with you regarding account activity, policy changes, promotions (where you have consent to marketing).
To analyze and improve our services and perform marketing research and data analysis (where permitted).
To establish, exercise or defend legal claims and to comply with legal obligations.

Data retention

We retain Personal Data for as long as necessary to provide our services and fulfill legitimate business or regulatory obligations. For example, information collected for anti-money-laundering and transaction monitoring purposes may be retained for up to ten years after account closure or last activity, where permitted by law.

Security

We implement appropriate technical and organizational measures to protect Personal Data from unauthorized access, disclosure, alteration or destruction. Data is stored in encrypted databases, access is restricted to authorized personnel, and communications are protected with encryption in transit (TLS) where applicable.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our services, remember preferences, analyze usage, and provide advertising where allowed. Types of cookies include strictly necessary cookies, session cookies, persistent cookies and analytics cookies. You may manage cookies via your browser settings; disabling cookies may limit functionality.

Marketing and Communications

With your consent or where permitted by law, we may use Personal Data to provide information about products and services, promotions, and other communications. You may withdraw consent or unsubscribe at any time by updating your preferences or contacting us.

Your Rights

You have the following rights regarding your Personal Data. To exercise them, contact us at [email protected]. We may require verification of identity before complying with requests.

Right of Access: obtain a copy of your Personal Data processed by us.
Right to Rectification: correct inaccurate or incomplete data.
Right to Erasure: request deletion of Personal Data in certain circumstances.
Right to Restrict Processing: request restriction under certain conditions.
Right to Object: object to processing on grounds relating to your particular situation (where processing is based on legitimate interests or tasks carried out in the public interest).
Right to Data Portability: request transmission of your data to another controller or to you in a structured, commonly used format.

International transfers

Your Personal Data may be transferred to, stored or processed in countries outside your home country and outside the European Economic Area. When we transfer data outside the EEA or other adequate jurisdictions, we implement appropriate safeguards to protect your data, such as contractual measures and security controls. We will inform you of the country of destination where required by law.

Sharing with third parties

We may disclose Personal Data to service providers, payment processors, and regulatory or law enforcement authorities as required by law or to provide services. We may also share data to protect the rights, property or safety of Goath Bet, its customers or others. We do not sell Personal Data to third parties.

Protection of minors

Our services are not directed to individuals under the age of eighteen. If we become aware of minor data in our systems, we will purge or delete such data promptly in accordance with applicable law.

Changes to this policy

We may amend this Privacy Policy from time to time. We will provide notice of material changes on our platforms and the updated policy will govern future processing of Personal Data.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact Goath Bet at [email protected] or via our designated privacy contact channel.